Frequently Asked Questions
Provide answers to commonly asked questions
What products do you offer on your ecommerce site?
We offer a wide range of products, including electronics, fashion, accessories, and much more. Explore our website to discover our diverse selection.
How can I place an order?
Simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the steps to provide shipping information and payment details to complete your order
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, bank transfer, and other secure online payment options. Choose the one that suits you best during the checkout process.
Is it safe to shop on your site?
Yes, your security is our priority. We use industry-standard encryption protocols to safeguard your personal and payment information. Feel confident knowing your data is protected.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number on our website or the carrier's website to track the status and location of your package.
Can I modify or cancel my order after placing it?
Yes, please connect with customer care asap for cancellation or modification. Please review your order carefully before confirming the purchase.
What is your return policy?
We don’t offer return currently. If you're not satisfied with the size of your fashion purchase, you can exchange it within 7 days of receiving the item. Check our 'Refund Policy' page for detailed instructions.
Do you offer international shipping?
No, we don’t offer international shipping at the moment.
How do I contact customer support?
For any inquiries or assistance, you can contact our customer support team through info@nawao.com, 0904 0000 787, or by using the 'Contact Us' form on our website. We strive to respond promptly to all queries.
Are there any ongoing promotions or discounts?
We frequently run promotions and discounts. Stay updated by subscribing to our newsletter or checking the 'Promotions' section on our website. Don't miss out on great deals!